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The combined capacity of the three oil refineries (Showa Yokkaichi Sekiyu's Yokkaichi Refinery, Toa Oil's Keihin Refinery and Seibu Oil's Yamaguchi Refinery) is approximately 395,000 barrels per day. Showa Shell has introduced state-of-the-art technology, including an integrated unit, fuel oil hydrogenation and desulfurization facilities, residue fluid catalyst cracking facilities, continuous regeneration catalyst reforming facilities, gasoline isomerization facilities and a Flexicoker. At the same time, the company is committed to safety and to the protection of the environment.

Showa Shell is involved in the sale of gasoline, kerosene, gas oil, fuel oil, marine bunker fuels, lubricants, bitumen, liquefied petroleum gas (LPG), other petroleum products and electric power.

Its sales structure can be roughly divided along functional lines into general domestic sales and international sales. Domestic sales mainly comprise of retail sales of gasoline, kerosene and all types of automotive lubricants at approximately 3,800 service stations.

Showa Shell also provides various services in addition to sales of fuel oil, gas oil, naphtha, lubricants and bitumen to business customers (manufacturers, electricity generation and gas companies, shipping companies, construction firms and fishing enterprise operators etc), as well as sales of LPG. International sales include aviation fuel for international airlines, as well as sales of marine bunker fuel and lubricants to ocean-going vessels.

In order to better serve society's changing medium and long-term needs, the company's Central Research Laboratory is engaged in a wide range of research activities related to petroleum and non-petroleum products, new energies, fuel cells and in the environmental field from basic research to product development and technical services.